SMS terms
Last updated: September 2026. These terms cover text messages sent by Flow Leads.
Contractor messages
Flow Leads sends business-to-business text messages to contractors whose phone numbers are published on their public business listings. These are introductory messages about our exclusive homeowner-lead service and, if you reply, a two-way conversation with our scheduling assistant to arrange a call. Contractors have not opted in before the first message; we send at most three introductory messages over seven days, between 9am and 6pm in your local time, Monday to Saturday, and nothing further unless you reply.
Homeowner messages
If you submit a quote request through one of our ads or pages and agree to be contacted, Flow Leads and one matched local contractor may text you about your project at the number you provided, including with automated and AI-assisted messages. Consent is not a condition of purchase. Message frequency varies with your request; typically 3–8 messages while we qualify and hand off your request.
Stopping and help
Reply STOP to any message to stop receiving texts from Flow Leads. We will send one message confirming you've been opted out, and nothing after that. Any clear request to stop, in your own words, is treated the same way. Reply HELP for help, or email [email protected].
Costs and carriers
Message and data rates may apply according to your mobile plan. Carriers are not liable for delayed or undelivered messages.
Privacy
How we handle your information is described in our privacy policy. We do not sell or share your mobile phone number or opt-in data with third parties or affiliates for their marketing purposes.
Contact
Flow Leads · [email protected]